Refund policy

If you find that you do not like the scent or product you ordered, we do take returns on unused products only. Clearance items excluded. You must contact us within 30 days of receiving your order (determined by the tracking number provided).  Once we receive your return, we will inspect the product and, upon our approval, your refund will be issued minus the cost of shipping. Any additional services added at checkout as well as the cost of shipping is not refundable once an order has shipped.

If you receive your order damaged, please contact customer service within 7 days of order receipt. Info@sincerelybcreations.com